incredibly stupid customer survey email
Remember how I said that Google and banks do dumb stuff with email?
Other companies do this crap too, and oh wow, did I receive a doozy of one.
I go to an office to do a thing, and get the thing done. No problems.
Three days later, an email comes in that went straight to spam, but the subject line suggested it might not be, so I took a look at it...
...and oh, yikes, no wonder this thing went straight to spam.
This is what the email had going on:
- Used a From: address that was the company name even though the company obviously wasn't the one that sent it.
- Sent using amazonses.com mail servers instead of the company's mail servers.
- Mail headers reveal an X-Envelope-From that absolutely and totally does not match the company name at all.
- Mail headers reveal the email was sent using a very sketchy sounding Perl script.
- Email contains insecure http:// links to a .co domain FOUR TIMES.
- Email contains and two more insecure http:// links to image calls that are mail beacons using a separate mystery .com domain.
So then.
This email has got spoofing, insecure links all over the place, mixed content, and insecure image calls to mail beacons.
Oh, and this at the end:
(Company name I've never heard of) is committed to protecting your privacy.
Yeah, I doubt that.
That office I went to obviously sold my personal data, which all companies do these days even if they say they don't. That data gets in the hands of some other company who flew out one of the worst emails I've seen in a while.
I looked up that other company. It's an outfit not even based in the US, but rather in the UK. And on their home page is this crap:
Navigate disruption with AI-enabled insights and expert advisory
DANGER, WILL ROBINSON, DANGER, WE GOT SOME AI SLOP GOING ON.
So then.
A US company sells off personal data to a UK company whose "tools" are nothing but vibe coded AI slop, who then in turn sends out ridiculously insecure customer survey emails that are guaranteed to land in spam folders.
For a company that is "committed" to protecting my privacy, they sure have a funny way of showing it.
If that doesn't say 2026, I don't know what does.
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