Charter Pipeline = Offline

A friend of mine uses Charter Internet for his internet service here in Connecticut. Mine is Eastern Connecticut Cable. Currently, Charter is down - as in no connectivity whatsoever in CT areas. Zilch. Zero. Been that way since yesterday.... ouch. Major setback for Charter. It probably means all over their home users and SoHo users (Small Office/Home Office) are down as well - both here in CT and into Massachusetts. I can only imagine how much money is being lost right now because of this. Charter's going to have to answer the hard questions about why this happened really soon.